Privacy Policy
Darkstar Digital respects the privacy of its clients and the readers of this website. In order that third parties understand and have confidence in how Darkstar Digital deals with Personal Information, it has developed a Privacy Policy adopting the Australian Privacy Principles (APP).
If you are, or become a client of Darkstar Digital, you also have the added comfort of Darkstar Digital’s ethical obligations to protect your Personal Information as part of its client privilege duties.
General
Darkstar Digital respects your privacy and is committed to protecting any information it holds or will hold about you.
Darkstar Digital is bound by the Privacy Act 1988 (C’th) including the Australian Privacy Principles (APPs).
The Privacy Act safeguards your right to privacy and the use of your Personal Information which the Act says is basically any form of data that has the ability to identify you as an individual.
The APPs regulate the way in which Darkstar Digital can collect, use, keep, secure and disclose Personal Information.
This policy sets out how Darkstar Digital manages your Personal Information.
Information Collected
Personal Information may be collected by Darkstar Digital when you use the Darkstar Digital website. That information, including your internet protocol address, your domain name, the date and time of your visit to the Darkstar Digital website, duration of the visit and pages by you will be used for statistical purposes to improve the Darkstar Digital’s services to you.
Darkstar Digital will also collect Personal Information that you may provide to it voluntarily in the course of our business relationship with you. You may choose to provide the Darkstar Digital with personally identifiable information in circumstances where you contact it with a query or fill out a contact details form or such other form from time to time which has provision included for your Personal Information, or you request Darkstar Digital to provide you with information. Personal Information we collect may include your name and contact details including phone numbers for postal and/or residential addresses and email addresses, any facts or opinions that are connected to an enquiry that we are conducting on behalf of a client or potential client and other personal information that is provided through a website belonging to Darkstar Digital or otherwise requested by us or provided by you.
If we receive your information from third parties, we will protect it as set out in this policy and take reasonable steps to ensure that you are aware that we have collected the information about you and the circumstances of the collection. If you provide us with third party Personal Information, then you warrant to us that you had the third party’s consent to do so.
Purpose of collection
You consent for Darkstar Digital to collect Personal Information from you and from third parties to provide you or someone that you know with print services, to communicate with you, to provide you with information which may be relevant to your particular print matter, type of business or other area of interest or expertise, to analysis enhancing Darkstar Digital services and client needs and to comply with Darkstar Digital print obligations.
The scope and volume of information that we may require from you in order for us to print on your behalf is recognised by the APP as a “permitted general situation”.
Securtiy
Darkstar Digital is committed to protecting the security of your Personal Information. Darkstar Digital uses a variety of industry standard security technologies to help protect your personal information to ensure it stays safe from misuse, loss, unauthorised access, modification or disclosure including electronic and physical security measures.
You should be aware that the internet and the sending of emails by you is not a secure environment. If you use the internet to send Darkstar Digital any Personal Information, including your email addresses, it is sent at your own risk.
Darkstar Digital stores your personal information electronically in its industry standard practice management system and/or in hard copy files.
Access
You may request access to Personal Information which Darkstar Digital hold about you upon making a written request to the Darkstar Digital Privacy Officer.
Darkstar Digital will endeavour to respond to your request and provide access to such Personal Information as soon as possible within a reasonable period of time.
Darkstar Digital may charge you a fee to cover the cost of retrieval and copying of any Personal Information which it holds about you. That fee will not be excessive and will not apply to lodging a request for access.
Darkstar Digital may decline a request to access Personal Information received in circumstances prescribed by the Privacy Act. If the Darkstar Digital does this it will tell you why.
Links to other Websites
Darkstar Digital website may, from time to time, contain links to other websites over which it has no control. Darkstar Digital accepts no liability for the content of those linked websites including the accuracy of any information on those websites. Darkstar Digital is not responsible for the privacy practices of the linked websites and any linked website is not subject to the Darkstar Digital’s Privacy Policy.
Complaints
If a client is concerned that Personal Information held by Darkstar Digital is incorrect, they may provide in writing to the Privacy Officer, a correction in regard to that information. In tendering the corrected information, the author should be aware that, in conducting legal claims on behalf of clients, Darkstar Digital is bound to provide information that is based on available evidence.
An assertion of fact contrary to other available evidence would need to be explained.
Updates
Darkstar Digital may update its Privacy Policy from time to time and you should check the Darkstar Digital website regularly for such updates in order that you are provided with the latest Privacy Policy.
Marketing
As part of what we hope to be an ongoing professional relationship with you, we may, from time to time, send you information related to other services that we offer or which we believe may be of interest to you in your personal circumstances or industry.
We do respect the wishes of individuals who do not wish to receive such material from us in the future and have implemented simple “opt out” procedures that can be activated within promotional emails and other electronic sent messages that we may send to you from time to time.
Contact Us
If you would like to make an access request, have queries or concerns regarding the Darkstar Digital’s Privacy Policy or would like more information from the Darkstar Digital regarding how we handle your Personal Information, please contact the Darkstar Digital Privacy Officer at Shop 3, 138 Botany Rd, Alexandria, NSW 2015 or email: https://darkstardigital.com.au.
More Information
For more information about privacy in general, you can visit the Office of the Australian Information Commissioner at: www.oaic.gov.au.